Nile Air is the first Middle Eastern airline adopting Amadeus’ complete Airline IT portfolio
posted on Jun 27, 2016
The new IT system will help Nile Air improve operational efficiency and save money
Dubai, UAE; 27 June 2016: Modern airlines need IT systems that can handle an incredible amount of fare and passenger information and Nile Air is no exception. Nile Air, one of the largest private schedule airline in Egypt, connects Egypt with key international markets like Saudi Arabia, Kuwait, Iraq, the UAE, Turkey, and Sudan, in addition to domestic connections. The airline serves a diverse group of travellers, and it needs an IT system that is capable of creating and selling fares that are tailored to meet the needs of its unique customer segments.
To meet this goal, Nile Air extended its contract with Amadeus to expand the scope of the airline IT services that they use. Nile Air is now the first in the Middle East to use Amadeus’ complete Airline IT portfolio, which provides end-to-end IT solutions for carriers of all sizes, including small to mid-size airlines.
Apart from Amadeus’ complete Altéa Suite and the Amadeus Digital Solutions, Nile Air has now gained access to four key new features — revenue management, revenue accounting, mobile web and loyalty management — that will boost operational efficiency and save the airline money:
- Altéa Segment Revenue Management tool will give Nile Air recommendations on the best price and packaging for flights and allow the airline to apply dynamic pricing, fare families and ancillary services to better package their fare offers.
- With Amadeus Revenue Accounting solution’s real-time transactional model, Nile Air can track all passenger sales revenues as they happen to increase productivity and data accuracy.
- The Amadeus Loyalty Management system helps Nile Air personalize offers so that they can retain loyal passengers and boost revenues.
- Finally, Amadeus Mobile Web solution ensures that Nile Air’s website is mobile friendly so the airline can achieve brand consistency, smooth customer service and accuracy on all digital platforms.
The new multi-year agreement gives Nile Air access to a fully integrated IT system with instant communication, so the airline can make revenue decisions in real time. The system is also scalable, which allows Nile Air to quickly respond to the needs of a growing airline.
“Successful airlines need to be top-of-mind for passengers and travel agents at the time of booking. With the Amadeus Airline IT portfolio, we are able to improve our operational efficiency and offer a differentiated experience to all of our customers whether travelling internationally or domestically, for business or leisure,” says Ahmed Aly, the CEO of Nile Air.
“Nile Air operates in a very competitive environment and has found a unique niche in which to build their success. With the latest Amadeus suite of IT solutions, Nile Air will have access to a real time fully-integrated, cutting-edge platform which will help them improve their revenue management so that they can better personalize their offers,” says Maher Koubaa, Vice President, Middle East and Africa, Airline IT & Distribution, Amadeus IT Group.
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.
The group operates a transaction-based business model.
Amadeus is listed on the Spanish Stock Exchange under the symbol “AMS.MC” and is a component of the IBEX 35 index.
*Source: ASDA’A Burson-Marsteller