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Topsystem at Airport Show Dubai 2016: international expansion to the Middle East and 20 years’ experience on the aviation market

posted on May 8, 2016

A few months ago topsystem Systemhaus GmbH celebrated its 20th birthday. During these past two decades the company has grown, advanced, adapted to the ever changing aviation market and provided many state-of-the-art solutions for its customers. This year the company has taken another important step towards an international presence on the market. As part of the E+P Group, topsystem has opened a new subsidiary in Dubai.


Dubai attracts international IT and logistics companies like a magnet because of its strategic location and paves the way to realizing new business deals and reaching customers across the entire Mid East. topsystem has already successfully completed numerous projects in the airport and warehouse logistics business and has established a very good reputation in the region. National Aviation Services (NAS) Kuwait, dnata Dubai and Qatar Aviation Services are some of the company’s notable references in the Middle East. The new subsidiary near Dubai airport allows topsystem to provide its customers with improved consultation services and even better support.

Ground and cargo handling solutions

The company's business branch topsystem Aviation provides efficient IT systems for both core areas of the airport business: ground handling and cargo handling. Ground Handling System (GHS) is a versatile, completely web-based IT solution specially developed for the requirements of ground handling companies. Once installed at a central location, the system can be operated with a simple web browser via Intra- or Internet from any number of different stations. This concept ensures that all stations and business departments work with unique and identical data and software, allowing seamless online co-operation between headquarters and branches, even in different countries.

Also included are many versatile interfaces to external systems or other file formats, allowing to import, for example external flight schedule data from national ATCs or airlines, IATA/ AFTN messages and much more. Thus, the relevant data for all stations is kept up-to-date yet without any redundancies.

The GHS is a complete all-rounder, equipped with not only different interfaces, but also with a modular structure that offers software solutions for the complete chain of processes in ground handling from contract management and flight scheduling up to service recording and invoicing. This allows for a noticeable optimization of actual work processes: for example handling contracts can be created with an extremely high degree of flexibility, many steps in the process are performed automatically by the system, and extra services provided in handling procedures can be comfortably recorded with mobile computers right on the spot without time delays or additional paperwork. This way GHS ensures a comfortable, efficient and error-free working, suitable for every specific need and preference.

As a specialized IT provider for airports, airlines and ground handlers, topsystem has naturally also always had contact to the airfreight handling business. Thus, when more and more voices demanding a modern, up-to-date airfreight management system could be heard from this market, topsystem decided to tackle the issue with a fresh approach. The Electronic Cargo Handling & Operations System (ECHOS) covers all aspects in operational shipment flow as well as the commercial processing of rendered cargo handling services. This applies to exports, imports as well as to the handling and processing of documents.

In order to create an ideal foundation for the integration of all work processes, the Electronic Cargo Handling & Operations System was based completely on web technology as common with all topsystem applications. This concept allows the interaction of any web-capable devices from desktop PCs to scanners and tablet computers which supports the objective of largely paperless operations and thus improves the economic efficiency. And what’s more, a central database guarantees the work with unambiguous real-time data from goods receipt to warehouse and load area and anywhere in between. In this regard, the latest release of topsystem’s Ground Handling System (GHS) offered not only the ideal technical backbone, but also already featured flexible commercial modules which could be easily adapted to the payment of services provided by cargo handlers.

As with all other software products in the aviation business, a special emphasis was put on the flexibility of the ECHOS. In addition to coverage of all common standard procedures – integration with messaging systems (e.g. IATA load messaging, IMP, XML etc.), handling of (e-)AWB, warehouse management, build up & breakdown procedures, just to name a few – copious options to adapt the software tools to individual requirements are available. The flexible concept even ideally supports the interfacing to widely differing partners like shipping companies or national customs offices.

Presence at the Dubai Airport Show 2016

Among other things, topsystem will present both GHS and ECHOS solutions at the Dubai Airport Show 2016 from May 9 to 11. Jörg Riermeier, Director Sales and Project Management, Matthias Spirat, Head of Cargo Development, and Marco Ehrhardt, Managing Director of Ehrhardt + Partner Group, will be available as contact persons at the German Pavilion, booth 5453 for customers or interested visitors.

International network of the E+P Group

In addition to its new subsidiary in Dubai, topsystem is already represented in Germany, the USA, Great Britain, Russia, and China. This provides a seamless integration of the company into the international network of the E+P Group and enables topsystem to continue to expand its activities within the scope of the group. E+P has been established in Dubai since 2006, which makes it possible to develop significant synergies for the airport business.

topsystem Systemhaus GmbH
Monnetstraße 24
52146 Würselen

Phone: +49 (0) 2405 / 46 70 0
Email: aviation@topsystem.de

Stand 5453


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